Raising a Waiver

This guide explains how to raise a waiver for brand standards that do not apply to your location.

Tip: you may also use the left and right arrow keys.

From the main menu, kindly select “Guest Experience Measurement”.
Select “More”.
Select “Mystery Waiver”.
Select the Audit Round.
Select the Brand.
Select the Country.
Select the City.
Click “Submit”.
Click “Waiver”.
Click on the brand standard on which you wish to raise a waiver.
Under the question, write the details or reason for the waiver. (This is required only for questions that do not apply to your location.)
Choose the expiry date.
Click “Submit”.
Click “Submit All”.