Approving a Request to Reopen a Waiver

This guide explains how to approve a request to reopen a waiver, so that the General Manager can rework it.

Tip: you may also use the left and right arrow keys.

From the main menu, kindly select “Guest Experience Measurement”.
Select “More”.
Select “Mystery Waiver”.
Choose the Audit Round.
Select the Brand.
Click “Submit”.
Click the “Waiver” button to review the waiver.
Click on the “Brand Standards” bar to expand it.
Click “Open” to approve the request.
Click “Close” to exit the waiver pop-up. The General Manager can now rework the waiver.